Governance

Ensuring we are well-led and meeting high standards

Our leadership structure ensures that our patients and staff feel safe and well led, whatever the situation.

Our board of directors are made up of volunteer non-execs and members of the executive leadership team. Together, they hold ultimate responsibility for the company. As a not-for-profit, none of the directors take dividends from Hope Citadel Healthcare.

The executive management team run the operational side of the business and support the practices day-to-day. Practices each have a practice manager and a clinical lead, who lead the teams.

We have a charity, Hope In the Deep End, that supports the work of our practices. If you are interested in making a donation, then please get in touch!

If you would like to make a comment (whether a suggestion or a complaint) about a practice, then please contact the practice manager in the first instance. Our full complaints policy is here.

Hope Citadel Healthcare CIC is registered as a company to Hill Top Surgery, Fircroft Avenue, Oldham, OL8 2QD. The company number is 06560148.

Our directors are: Laura Neilson, Andrew Elliott, Daniel Jones, John Patterson, Sam Ward, Sue Crookes and David Hobson

Our shareholders are: Laura Neilson, John Patterson, Chris Summerton and Fred Thomason

Im so glad I joined the company as an Advanced Nurse Practitioner.

I have been supported throughout my ongoing masters program by an incredible team. This has enabled my study/work experience to be much more bearable even during the unprecedented stress of the pandemic. "

-Advanced Nurse Practitioner

HCH staff testimonial 3

Interesting in working for us?

We are always looking for opportunities to work with people that share our values, so get in touch if you’re interested in finding out about our job vacancies.

  • Reducing health inequalities

  • Personal and professional development

  • Multidisciplinary approaches to primary care