Governance

Ensuring we are well-led and meeting high standards

Our leadership structure ensures that our patients and staff feel safe and well led, whatever the situation.

Our board of directors are made up of volunteer non-execs and members of the executive leadership team. Together, they hold ultimate responsibility for the company. As a not-for-profit, none of the directors take dividends from Hope Citadel Healthcare.

The executive management team run the operational side of the business and support the practices day-to-day. Practices each have a practice manager and a clinical lead, who lead the teams.

We have a charity, Hope In the Deep End, that supports the work of our practices. If you are interested in making a donation, then please get in touch!

If you would like to make a comment (whether a suggestion or a complaint) about a practice, then please contact the practice manager in the first instance. Our full complaints policy is here.

Here are some of the most senior members of the Hope Citadel team:

Dr Laura Neilson

Dr Laura Neilson

CEO
Dr John Patterson

Dr John Patterson

Medical Director
Dr Andrew Elliott

Dr Andrew Elliott

Clinical Director
Dan Jones

Daniel Jones

Finance Director
Sue Crookes HCH

Sue Crookes

Director & Staff Advocate
David Hobson

Dr David Hobson

Director & Retired GP
Sam Ward

Sam Ward

Chair of the Board
Lisa Nolan Area Manager

Lisa Nolan

Area Manager
Dr Simon Walton HCH

Dr Simon Walton

GP
Denise Faye HCH

Denise Fay

Practice Manager
Anna Pratt

Anna Pratt

Executive Assistant

Hope Citadel Healthcare CIC is registered as a company to Hill Top Surgery, Fircroft Avenue, Oldham, OL8 2QD. The company number is 06560148.

Im so glad I joined the company as an Advanced Nurse Practitioner.

I have been supported throughout my ongoing masters program by an incredible team. This has enabled my study/work experience to be much more bearable even during the unprecedented stress of the pandemic. "

-Advanced Nurse Practitioner

HCH staff testimonial 3

Interesting in working for us?

We are always looking for opportunities to work with people that share our values, so get in touch if you’re interested in finding out about our job vacancies.

  • Reducing health inequalities

  • Personal and professional development

  • Multidisciplinary approaches to primary care